Clear Springs Wealth, LLC (“CSW”) recognizes that our relationships with current and prospective clients are based on integrity and trust. We work hard to maintain your privacy and to preserve the private nature of our relationship with you. We place the highest value on the information you share with us. CSW will not disclose your personal information to anyone unless it is required by law or at your direction. We will not sell your personal information.

We want our clients to understand what information we collect, how we use it, and how we protect your personal information.

Why We Collect Your Information

We gather information about you so that we can:

·       Conduct marketing activities

·       Improve our website design and content

·       Help design and implement the investment and financial planning related services we provide you; and

·       Comply with the Federal and State laws and regulations that govern us.

What Information We Collect and Maintain

We may collect the following types of “nonpublic personal information” (“NPI”) about you:

·       Information available from your ISP address, e.g. name, phone number, email, and any other information available in the public domain

·       Information from our initial meeting or subsequent consultations about your identity, such as your name, address, social security number, date of birth, and financial information;

·       Information that we generate to service your financial needs; and

·       Information that we may receive from third parties in connection with the services we provide you.

What Information We Disclose

We are permitted by law to disclose nonpublic information about you to unaffiliated third parties in certain circumstances. CSW may disclose client's NPI: (1) to individuals and/or entities not affiliated with CSW, including, but not limited to third-parties that assist in the supervision or management of your account(s) (i.e., sub-advisers, account custodian, record keeper, attorney, etc.); (2) to service providers contracted by us in order for us to perform the duties in furtherance of the client's engagement with CSW (i.e. client management systems, archiving technology vendors, cloud service providers, etc.); (3) to your authorized representative or power of attorney; (4) when we receive your prior consent; (5) in connection with a proposed or actual sale, merger, or transfer of all or a portion of our business; and (6) as otherwise permitted to do so in accordance with the parameters of applicable federal and/or state privacy regulations.

In the event that CSW has a change to its client privacy policy that would allow it to disclose non-public information not covered under applicable law, CSW will allow its clients the opportunity to opt-out of such disclosure.

How We Protect Your Personal Information

Privacy has always been important to CSW. We restrict and limit access to client information only to those who need to carry out their business functions. We safeguard client information by preventing its unauthorized access, disclosure, or use. We maintain physical, electronic, and procedural safeguards to protect your confidential personal information. Arrangements with companies or independent contractors not affiliated with CSW will be subject to confidentiality agreements.

Data Storage and Retention

We store your personal data securely on servers located within the United States, and operated by NordVPN, Apple, or other financial institutions necessary to conduct our business. The data is retained for as long as necessary to fulfill the purposes outlined in this policy or as required by law. In most cases, we will retain your data for 5 years after the last interaction with our services, after which it will be securely deleted or anonymized.

Former Clients

Even if we cease to provide you with financial services, our Privacy Policy will continue to apply to you, and we will continue to treat your nonpublic information with strict confidentiality. We maintain all records regarding all former clients for the retention period required by law.

User Rights

You have rights regarding your personal data, and we respect your privacy choices. Depending on your location and applicable laws, you may be entitled to:

• Access: You can request a copy of your personal data that we hold.

• Correction: If your data is inaccurate or incomplete, you have the right to request a correction.

• Deletion: You may request the deletion of your personal data, subject to certain legal exceptions.

• Restriction of Processing: In certain cases, you can request that we limit the use of your personal data.

To exercise any of these rights, please contact us.

Contact Us

Anyone is encouraged to discuss any questions regarding privacy policies and procedures directly with Lisa Clements, Chief Compliance Officer of CSW. Please contact Lisa at 913-392-3913.